21 October 2013, Singapore: I came across this article by Goh Ban Ping, Head of Regional HR for Asia Sennheiser. In her article, Goh shared her tips on how she handling office politics ...
- Know who you are working for first and understand what the boss likes to hear. You will need to build trust and rapport with the boss.
- Display scenarios where you are always handling situations or policies in a neutral, consistent and fair manner, even to your own HR team, to gain respect.
- During one-on-one discussions with your boss, it is always good to give him or her an overall picture of key personnel and their behaviour. Flag possible conflict of interests among certain employees so the boss can make an objective decision.
- Handling your peers can be tougher than your boss because everyone is different. Start with what they would like to listen to first, before going into the context of what you want to talk to them about.
- Observe the weaknesses and strengths of your peers to manage them effectively. It is a skill you will learn over time, but you must also know how to use it properly.
- You must acknowledge that things put across to your boss and in front of you can be totally different. It is important that you anticipate such behaviour and cover them with your boss first to avoid surprises.
- If your employee asks whether you can settle the issue with them directly instead of forwarding the email to the boss, say: “Think about what would happen if I didn’t involve the boss. Others might misconstrue the picture behind your back and the outcome could be much worse.”
- The End -
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