16 Feb 2026, Seremban Negeri Sembilan: HR metrics are crucial for businesses to understand their workforce and make informed decisions. In the organization I worked for, what don't get measure - nobody will pay attention or pull in efforts to support it. Here are some key HR metrics that businesses are tracking:
Recruitment Metrics
- Time to Hire: The average number of days between when a job is posted and when a candidate accepts the offer
- Cost per Hire: The average cost incurred to hire a new employee
- Acceptance Rate: The number of offer letters extended divided by the number of candidates who accept an offer
Employee Engagement and Retention Metrics
- Employee Engagement Score*: Measures the level of employee commitment and satisfaction
- Retention Rate: The percentage of employees retained over a given period
- Turnover Rate: The percentage of employees who leave the organization within a specified period
- Employee Net Promoter Score (eNPS): Measures the likelihood of employees recommending the organization as a good place to work
Performance and Development Metrics
- Performance Review Completion Rate: The percentage of scheduled performance reviews completed
- Training ROI: The financial return on investment for training programs
- Time to Productivity: The average time it takes for a new hire to reach full productivity
Other Key Metrics
- Absenteeism Rate: The percentage of workdays lost due to employee absences
- Overtime Hours: The ratio of overtime hours to regular hours worked
- Employee Satisfaction: Measures employee satisfaction with work conditions and company culture
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