22 Jan 2026, Singapore: In an office environment, when we mentioned "Upward Management" - people tend to associate it with negative situation. In the context of HR Partnering, or Leadership Development, it is a competency that need to be mastered.
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Upward Management: A Communication Perspective
Upward management is the skill of managing
relationships with senior leaders by communicating in ways that foster trust,
clarity, and alignment. From a communication perspective, it means:
- Build Trust through Consistency –
Deliver accurate updates, keep commitments, and communicate in a reliable
manner so leaders see you as credible and dependable.
- Avoid Surprises –
Share emerging risks, challenges, or changes early. Leaders value
transparency and dislike being blindsided, especially when it impacts
stakeholders or customers.
- Communicate with Clarity and Brevity –
Present updates and recommendations in a structured, concise format that
allows leaders to make informed decisions quickly.
- Proactive and Forward-Looking –
Anticipate the information leaders will need, highlight options, and
propose solutions rather than just reporting problems.
- Mutual Feedback Loop –
Listen actively, clarify expectations, and confirm understanding to ensure
alignment with organizational goals.
Effective upward management communication positions
you not just as a “reporter,” but as a trusted partner who enables
leadership success.
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Let me know your thoughts in the comment section!
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