Sunday, May 5, 2019

Dissecting Compensation & Benefits: Benefits

05 May 2019: With reference to my previous article on "Dissecting Compensation & Benefits: Compensation" (dated 2 May 2019), now let us dissect Benefits. Do bear in mind that this article is written from a Singapore benefits context (especially the example given by me, the author).

Definition:

  • Benefits are perks offered to employees in addition to salary. Some of the common benefits are medical, disability, and life insurance; retirement benefits; paid leave; flexible work arrangement; and fringe benefits.
  • Employee Benefits are programs an employer uses to supplement the cash compensation an employee received.

Benefits can be divided into 3 areas: -


  1. Mandatory Benefits
  2. Voluntary Benefits
  3. Benefits Administration 

Mandatory Benefits

As a Benefits Specialist, the person need to have a good understanding of what are the mandatory benefits which are compulsory for an employer to provide for their employee. A good source for Singapore employment mandatory benefits can be found at the following government agency website https://www.mom.gov.sg/

Another great source of information is to purchase Mercer WBEG (Worldwide Benefits & Employment Guideline) Report. You can either buy it based on the region e.g., Asia Pacific or by individual country e.g., Singapore, Malaysia, etc. Just a disclaimer, I am not being paid by Mercer for this article. Click the hyperlink to visit mercer website Mercer WBEG


Voluntary Benefits
When it comes to voluntary benefits, most organization will focus on 4 main areas which are: -

  1. Healthcare
  2. Wellness
  3. Retirement
  4. Life Management (aka Group Insurance policies, which may include Group Term Life, Group Personal Accident, Group Hospitalization & Surgical, etc.)

To support this task, a typical organization based in Singapore may purchase "country benefits report" from Mercer, Hays Companies, Aon, or SNEF (Singapore National Employers Federation) to benchmark their benefits practice.


Benefits Administration
When it comes to benefits administration, the focus will be on the following:

  • Managing Cost: some of the approach that help organization in managing the cost can include employees' contribution (co-payment), waiting period (in Singapore, an employee is eligible to benefits after 3 months of continuous employment with an organization), high deductible plans and wellness focus.
  • Flexible Benefits: Giving employees the ownership and choice in benefits, some or all of which may be tax-advantages (do bear in mind that in Singapore, only related medical reimbursement has tax-advantages e.g., dental, immediate family medical cost, traditional Chinese medication (TCM), health screening, etc.). Flexi-benefits involving holiday tour and some insurance reimbursement are taxable. 
In summary, a benefits specialist / expert will need to have a good understanding of the country mandatory benefits and taxation related to the voluntary benefits they want to implement.

++The End++

Friday, May 3, 2019

Dissecting Compensation & Benefits: Compensation

2 May 2019: When you talk about "Compensation & Benefits", it is actually 2 separate functions and area of expertise. I always find it very difficult to employ a C&B specialist with a well balance of compensation and benefits skill set. Now, let us dissect "Compensation" ...

Compensation is defined as pay / salary provided by an employer to an employee in return for work done.

Compensation comprised of two (2) core elements: -
  1. Fixed base pay (e.g., basic salary) that does not vary;
  2. Variable pay (e.g., variable bonus scheme, sales commission, etc.), which changes with performance results.
Usually, a basic compensation plan comprise of three (3) parts: -
  1. Internal Alignment (IA)
  2. External Competitiveness (EC)
  3. Compensation Management (CM)
Internal Alignment: Makes pay comparison among jobs or skills level inside a single organization.

Step # 1: Job Analysis (JA)
It is the systematic process of collecting information that identifies similarities and differences in work. The outcome of JA is job documentation (e.g., Job Description).

Techniques of conducting JA: 

  1. Observation
  2. Interview
  3. Questionnaire
  4. Online (e.g., O Net)
Step # 2: Job Evaluation (JE)
It is the systematic process of determining the relatives worth of jobs. The outcome of JE is the development of an internal structure or hierarchical ranking of the job.

Note: Under Mercer methodology, I will be applying Mercer's e-IPE to determine the "Position Class" (aka PC) of the Job ... similar to job leveling.

Step # 3: Pay Policy
Deciding a pay policy is the process of determining whether the organization want to lead, lag or meet the market in compensation.

(source: Gregg Learning, 2018)


External Competitiveness (EC): Pay comparisons with competitors - other organization that hire people with same of similar knowledge, skills, and abilities.

Step # 4: Market Analysis
It is the process of analyzing compensation data gathered from other employers in a survey of the relevant labor market.

Note: Under Mercer methodology, I will be participating in Mercer's TRS (Total Remunerations Survey) to obtain the market data.


(source: Gregg Learning, 2018)

Step # 5: Base Pay Structure
A base pay structure is developed through job evaluation is merged with the external market pay rates in a single regression to develop a market pay line from which pay grades and ranges are develop.

A trained C&B Expert / Specialist will be able to "regress" the data into similar graph shown below.   


(source: Gregg Learning, 2018)

Compensation Management (CM): Implementing variable pay and ensuring employees understand their compensation.

Step # 6: Pay for Performance
Deciding the use of pay that varies with some measure of individual or organization performance such as merit, incentives, and variable pay.


(source: Gregg Learning, 2018)

Step # 7: Communicate the Plan
Communicate your compensation plan ensure employee understand their compensation and how a clear line of sight between organization mission, culture, and their compensation.


(source: Gregg Learning, 2018)

++The End++